FAQ
What is the return policy?
You can return non-faulty items within 30 days of delivery if they are unused and in their original packaging. To start a return, email support@bfordcompany.com with your order number and reason for return. Return shipping is the customer’s responsibility unless the item is faulty, damaged, or incorrect. Refunds are issued to the original payment method within 2 business days after the return is received and inspected. Faulty, damaged, or incorrect items must be reported within 90 days and qualify for a free replacement or full refund.
How fast is postage?
Yes, all our jewllery is solid stainless steel which makes it extremely resistant to tarnishing.
How much does shipping cost?
All standard shipping is free and fast.
